วันอาทิตย์ที่ 19 กุมภาพันธ์ พ.ศ. 2560

www.MyCashBorrow.com



All big players within the short term loan industry have had negative posts published about them on consumer forums. However, when any payday company is searched in to Google this is always the case. Does this devalue consumer posts on payday loan companies or prove that these firms should not be used when borrowing an instant cash advance?
Short term loan companies are based purely online and offer a simple application process for customers to receive £75 - £750 instantly in their bank accounts. All companies will offer similar interest charges with APR reaching in excess of 3000%. This figure is extraordinary high and needs some research to realise it is not as high as it seems. One lender has differentiated itself from competition by promoting its responsible lending policy; the company offers a transparent service and prides itself on creating an excellent customer relationship and is committed to lending responsibly to customers who can pay back the loan. As part of this, the company urges customers not to take out a cash advance if they know they will not be in a position to pay it back at the end of the month and asks them to read the terms and conditions before the loan is deposited. However, like all short term loan lenders bad press will be posted about this lender from people who default on their loan.
The main source of negative press is from customers who have used a payday loan company, do not pay the loan back and consequently build up charges on their account. Customers share experiences on consumer forums about company practices. The main topic of post is the late charges along with customer service complaints. One short-term loan lender warns customers of late charges and urge customers to contact the company before their due date if they will not be able to pay the loan back on time. The company will try to contact their clients in an attempt to get the money back, however the customer service team are here to help. The loan provider also offers a free rollover service and can set up a payment plan for individual customer needs to ensure both parties are happy. Excellent customer service is crucial in order to create a competitive advantage within the industry; the company knows that by providing an exceptional service it is more likely that they will receive the payments on time. However, when customers make fraudulent applications in the knowledge that they are unable to pay back the loan and do not answer phone calls then a debt recovery team is contacted in order for the lender to receive the payment. A company operates as a separate legal entity, just like a human being. When someone borrows money from another person, it is expected that this loan is paid back. This is still the case whether it is a person or a company lending the money. Within this industry, the company-customer relationship is key to receive a loan payment, Short-term loan provders build on this aspect to ensure customers receive an excellent service.

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